Minergy Dynamics FZ LLC (“Minergy”, “we”, “our”, or “us”) is committed to safeguarding the
privacy and personal data of our clients, partners, and website visitors. This Privacy Policy
explains how we collect, use, share, and protect information submitted through our website in
the course of conducting industrial procurement, product inquiries, and commercial
engagements.

1. Scope and Applicability

This Privacy Policy applies to data collected through the website www.minergy-ae.com, which
serves as a digital platform for providing information about our product offerings—primarily
copper rods, aluminum rods, and winding wires—and for initiating business inquiries with
Minergy Dynamics FZ LLC.

2. Information We Collect

We collect and process the following categories of information:

a. Business and Personal Identification Data

• Name and surname.
• Job title or position.
• Business email address.
• Business phone number.
• Company name and type.
• Industry sector.
• Country or region of operation.
• Inquiry content and any other data voluntarily submitted through contact forms.

b. Commercial and Technical Inquiry Data

• Product interests (e.g., copper rod diameter, aluminum grade, winding wire type).
• Requested quantities or specifications.
• Intended delivery location.
• Shipping or logistic preferences.
• Historical communication logs related to RFQs and product consultations.

c. Website Usage and Technical Data

• IP address and approximate geolocation.
• Browser type and version.
• Device type and operating system.
• Time and duration of website visits.
• Navigation behavior (e.g., pages viewed, files downloaded).
• Cookies and tracking technologies.

3. How We Use Your Information

We collect your data to:

• Process and respond to technical or commercial inquiries.
• Issue product proposals, quotations, and shipping plans.
• Facilitate B2B communications with manufacturers or logistics partners.
• Maintain client service records and manage repeat orders.
• Customize content based on regional or industry-specific needs.
• Improve our website and optimize service delivery.
• Comply with legal obligations and industry regulations.

4. Legal Basis for Processing Data processing is based on:

• Legitimate interest in facilitating industrial sales and services.
• Consent provided by submitting information via the website.
• Contractual necessity where processing is required to fulfill a quotation or supply agreement.
• Legal compliance with trade, customs, and regulatory frameworks.

5. Data Sharing and International Transfers

We do not sell or trade your information. However, we may share data with:

• Partner manufacturers and authorized distributors for product delivery.
• Third-party service providers (IT, hosting, analytics) under confidentiality agreements.
• Freight forwarders and customs agents for logistics coordination.
• Government agencies where legally required Due to the global nature of our operations, your data may be transferred to countries outside your jurisdiction. In such cases, we ensure the application of adequate safeguards in line with applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) to monitor website traffic, improve
user experience, and support commercial operations. You can manage your cookie preferences
via your browser settings. Disabling cookies may affect site functionality.

7. Data Retention

We retain personal and business-related data only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and regulatory obligations.
• Preserve business records for historical and technical reference.

Retention periods vary depending on the nature of the data and applicable laws. 

 

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your
data against loss, misuse, unauthorized access, disclosure, or alteration. This includes:

• Secure hosting infrastructure.
•  Encrypted communications (SSL/TLS).
•  Role-based access controls.
•  Periodic vulnerability assessments.

Despite our efforts, no system can guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

•  Access your personal data.
•  Correct inaccurate or outdated information.
•  Request deletion or restriction of processing.
•  Object to processing for direct marketing purposes.
•  Withdraw consent at any time.
•  File a complaint with a relevant data protection authority.

To exercise your rights, please contact us using the details below.

10. Third-Party Links

Our website may link to third-party platforms for technical documentation, standards
organizations, or supplier sites. We are not responsible for their privacy practices or content.
Please consult their policies directly.

11. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect changes in legal requirements,
business operations, or technology. Updates will be posted on this page with a revised effective
date. 

12. Contact Us

For any privacy-related questions or requests, please contact us at:
Minergy Dynamics FZ LLC
Email: info@minergy-ae.com
Address: meydan Grandstand, 6th floor, Nad Al sheba, Dubai, U.A.E.